Question 1

How does the jewellery help with anxiety?

Accepted Answer

The jewellery is designed to act as a grounding point during moments of anxiety or overwhelm. Wearing it gives you something familiar and steady to reach for, helping you pause, refocus, and feel more centred when your thoughts feel busy.

Question 2

How do people use it during anxious moments?

Accepted Answer

Many people simply wear the necklace throughout the day and use it naturally whenever they need. It’s designed to fit easily into everyday life, without drawing attention.

When you feel overwhelmed or anxious, use the necklace to guide slow, intentional breathing.
Breathe in gently through your nose, then breathe out slowly through the pendant. The longer exhale helps slow your breathing and signals your body to settle.

Slow, controlled breathing is known to stimulate the vagus nerve, which helps move the body out of fight or flight and into a calmer, more regulated state by activating the parasympathetic nervous system. Many people find this helps reduce feelings of panic, tension, and overwhelm in the moment.

You can use the necklace anywhere and as often as you need. There’s no routine or technique to remember, just a simple tool to support you when things feel like too much.

Question 3

Is it suitable for work, social events, and public settings?

Accepted Answer

Yes. Each piece is designed to look like beautiful, everyday jewellery rather than an anxiety aid. Nothing about it signals anxiety support, which is why many people feel comfortable wearing it at work, socially, and in public.

Question 4

What materials are the necklaces made from?

Accepted Answer

Our necklaces are available in the following finishes:
 • 18k gold plated
 • 14k rose gold plated
 • Silver plated
 • Zinc plated

All finishes are tarnish-free and hypoallergenic.

Chain and pendant sizes:
 • Gold, rose gold, and silver plated: 70cm chain with a 6cm pendant
 • Zinc plated: 60cm chain with a 5cm pendant

Question 5

Can I return it if I change my mind?

Accepted Answer

Yes, simply email us at natasha@chalumu.com (natasha@chalumu.com)within 14 days of receiving your order. We’ll send you a returns label and instructions. Items must be unused and in their original packaging.

Question 6

Shipping & Delivery

Accepted Answer

All orders are shipped with tracked UK delivery and usually arrive within 2–3 business days after dispatch. You’ll receive a tracking link as soon as your order is on its way. At the moment we only ship in the UK but we are hoping to expand to the EU and US soon.

Question 7

Disclaimer

Accepted Answer

ChaLuMu necklaces are designed as lifestyle support tools, not medical devices. If you’re pregnant or have any medical conditions, please consult a healthcare professional before use.

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